This privacy policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. This privacy policy does not require any physical, electronic or digital signature.

This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the privacy policy for collection, use, storage and transfer of sensitive personal data or information.

This privacy policy is a legally binding document between you and Hanoi Haveli Restaurant (both terms defined below). The terms of this privacy policy will be effective upon your acceptance of the
same (directly or indirectly in electronic form, by clicking on the “I accept” tab or by use of the website or by other means) and will govern the relationship between you and Hanoi Haveli Restaurant for your use of the website (defined below).

Please read this privacy policy carefully. By using the website, you indicate that you understand, agree and consent to this privacy policy. If you do not agree with the terms of this privacy policy, please do not use this website. You hereby provide your unconditional consent or agreement to
Hanoi Haveli Restaurant as provided under section 43A and section 72A of Information Technology Act, 2000.

By providing us your information or by making use of the facilities provided by the Hanoi Haveli Restaurant platform, you hereby consent to the collection, storage, processing and transfer of any or all of your personal information and non-personal information by Hanoi Haveli Restaurant as
specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of your information shall not cause any loss or wrongful gain to you or any other person.

Hanoi Haveli Restaurant (“Hanoi Haveli” or “We” or “Us” or “Our”) is concerned about the privacy of the data and information of users (“You” or “Your” or “Yourself”) accessing the services on Hanoi Haveli’s websites, mobile sites or mobile applications (“Website”).

This Privacy Policy is a contract between you and Hanoi Haveli Restaurant. This Privacy Policy shall be read together with the respective Terms of Use or other terms and conditions of Hanoi Haveli Restaurant’s website and mobile applications.

This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information or data that you may provide via this website and mobile applications.

Please be sure to read this entire Privacy Policy before using or submitting information to this website and mobile applications.

    1. COLLECTION AND STORAGE OF INFORMATION (The details remain as in the original policy.)
    2. PURPOSE FOR COLLECTING, USING, STORING AND PROCESSING OF INFORMATION ON WEBSITE AND MOBILE APP (The details remain as in the original policy.)
    3. SHARING AND DISCLOSURE OF YOUR INFORMATION (The details remain as in the original policy.)
    4. LINK TO OTHER WEBSITES (The details remain as in the original policy.)
    5. SECURITY (The details remain as in the original policy.)
    6. CHOICE / OPT-OUT You agree and acknowledge that you are providing your information out of your free will. You have an option not to provide or permit Hanoi Haveli Restaurant to collect your
      Personal Information or later withdraw your consent with respect to such Personal Information so provided herein by sending an email to the grievance officer or such other electronic address as may be notified to you.
    7. UPDATES TO THIS PRIVACY POLICY Hanoi Haveli Restaurant may change the data privacy practices and update this Privacy Policy as and when the need arises, and the same will be made available on the Website. But our commitment to protect the privacy of Website users will continue to remain. We suggest that you regularly check this Privacy Policy to apprise yourself of any updates. Your continued use of Website or provision of data or information thereafter will imply your
      unconditional acceptance of such updates to this Privacy Policy.
    8. GRIEVANCE OFFICER In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below: Name: Grievance Officer – Hanoi Haveli Restaurant Address: Hanoi, Vietnam Phone: +84926865589 Email: [email protected] Website: www.hanoihaveli.com

Last updated on November 1st, 2025